Which Office Did You Visit? * Grand Rapids Lansing Kalamazoo Marquette Never Visited In what capacity were you visiting? - None -AttorneyCourierDefendantPlaintiffJurorLaw EnforcementParalegalStudentOther How often do you visit the Court? - None -Less that once a monthOnce or twice a month3 - 5 Times6 or moreDon't contact on a regular basis How easy or difficult was it to find the Courthouse? - None -Very EasyEasyOKDifficultVery Difficult How easy was it to find parking? - None -Very EasyEasyOKDifficultVery Difficult How easy was it to comply with security measures? - None -Very EasyEasyOKDifficultVery Difficult How easy or difficult was it to find your way around the building? - None -1 - Very Easy2 - Somewhat Easy3 - Not bad4 - Difficult5 - Very Difficult How would you rate the cleanliness of the building? - None -1 - Excellent2 - Good3 - OK4 - Fair5 - Poor Explain: What services did you use while at the court? Cashier Copy Service New Case Filing Subsequent Filing Record Inquiry\Viewing Record Search Request Forms Immigration/Naturalization Other How would you rate the employee who waited on you? - None -Intake/Filing CounterRecords CounterJuryOther Employee Name (If known) Were they friendly and courteous? - None -ExcellentGoodNiceOKPoor Were they competent and helpful? - None -Very HelpfulSomewhat HelpfulOKSomewhat PoorVery Poor Were they fast and efficient? - None -Very QuickSomewhat QuickOKSomewhat SlowSlow Overall: How would you rate your visit? - None -ExcellentGoodOKPoorVery Poor How long did you have to wait? - None -Very Long TimeLong TimeShort TimeVery Short Time Did you find the Court's internet site helpful? Yes No Why or Why Not? Additional Comments or Suggestions Name Address Phone E-Mail